Customer Testimonials

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DealerRater Jun 21, 2021

Our salesman, Bo, was extremely helpful and knowledgeable. He made the car buying process seamless! We will definitely purchase a vehicle from him/the dealership again in the future.

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DealerRater May 1, 2021

Very positive experience. We had to do a little negotiating, think that is to be expected on a purchase such as this. I can be a bit set on things and after several discussions the sales team met my original offer and conditions.

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DealerRater Apr 18, 2021

They were very easy to deal with. Sales rep. was super nice and tried everything possible she could do. Thank y’all very much and will be happy to come see y’all again soon thanks

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DealerRater Dec 25, 2020

Cole and everyone at the dealership were outstanding! They were helpful in every way possible. We have NEVER had such a great car-buying experience!

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DealerRater Sep 16, 2020

Great guys, not the quickest car deal I’ve ever had but it was simplified car buying. Will do business there again in the future

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DealerRater Aug 18, 2020

Best new vehicle buying experience I have ever had. Cole and Shawn were helpful and honest about the vehicles and options. They talk about becoming a customer for life by treating people right and they mean it. I will definitely be going back to Sulphur Springs for my next vehicle. Thank you.

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DealerRater Jun 13, 2020

This was the easiest auto buy I ever did. Everyone was so friendly and helpful. We drove 5 hours to get there and it was well worth the ride. I felt at ease and we are now Ram 1500 owners. I want to thank our awesome sales woman, Moriah, she was great. I also want to thank the financial manager, he was awesome. I would recommend this place for your auto needs.

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DealerRater Jun 8, 2020

Hands down—the easiest car buying experience I’ve ever had! Communicated through text/email, got more for my trade-in and my car was delivered to my door step!

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DealerRater May 18, 2020

The salesman Blain and the Finance Manager was both great. They answered all my questions, and financing was fast and painless. If you need a good car go see Blain

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DealerRater Mar 30, 2020

My Sales man was Cole and he got me into a vehicle. They gave me more for my trade in than I thought I could get. Thanks Cole and SS Chrysler Dodge Jeep Ram.

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DealerRater Mar 14, 2020

Our buying experience was easy. Brian was very helpful and informative. He also, per our request, finished the deal quickly. I would definitely buy from them again.

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DealerRater Feb 29, 2020

The easiest car buying experience I have ever had. Cole Newsom is the best salesman I have ever dealt with. They worked the deal with no pressure and I was done in 2 hours start to finish. My new dealership from now on.

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DealerRater Feb 19, 2020

Wife hit a deer going to work on Thursday. They traded for damaged car and gave a very fair price for her Challenger. Allowed her to drive a Jeep while they found just what she wanted. Paul and Shawn made the car buying experience fun. Big thanks to owner Scott Nottingham for bringing customer service back to Sulphur Springs Dodge

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DealerRater Feb 11, 2020

No pressure. Thanks for making both of us happy every time we are there. Each time we have been there the sales, service, finance, and management teams have always been great.

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DealerRater Jan 31, 2020

Only place I keep coming back to cause of the customer service. Welling to help you get into what you want. Have bought used and new Vehicle from them.

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DealerRater Jan 31, 2020

Rich Branch was friendly and knowledgeable and helpful. His manager was kind of tight on the negotiating end. Nevertheless, I got a very good deal on Ram 2500 Cummins Turbo Diesel. These trucks are in high demand right now, so it's a seller's market for sure. I would buy from them again. Anvil Jones

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DealerRater Jan 28, 2020

I want to thank the people at SS dodge for all their hard work and professionalism. I know I ain't the easiest person to sale to but y'all worked so hard and never gave up. My salesperson Paul was amazing and the finance department worked with me so much. I am now driving a brand new 2019 Dodge 1500 and very pleased with it. Thank you all for y'alls help.

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DealerRater Jan 7, 2020

Shon Lewis is a very good salesman, he treats people with respect, he is very knowledgeable about his products, and he is fun to talk with. Overall this dealership is the best in town managers are easy to deal with, service department is great. I have bought several vehicles there, and recommend them to my friends

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DealerRater Jan 4, 2020

I traded in two cars and wanted some cash back to pay other bills. They accommodated my request and did more than I expected. This was my second buying experience at this dealer.

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DealerRater Dec 7, 2019

I needed to purchase a car for my grandson and Johnene was on top of it. She gave me all the details to the car I needed to know, even the car-fax. She never once pressured me into buying the car right away. She gave me excellent customer service and even followed up with me after the purchase. Karen was very kind to me in finance. She gave me all the details I needed to know about extended warranties and gap. I know that I can call on both of them and they would be eager to help me again. ...

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DealerRater Dec 6, 2019

Employees at the dealership were extremely friendly, helpful, and willing to serve. Painless process and a fair deal. I am very happy with my transaction with Blaine, and he worked very hard to get the deal I needed.

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DealerRater May 15, 2019

Didn’t think it was possible but they found the exact car we wanted and got us out of the car we were in for exactly how we wanted. The GM Scott was amazing and Brian Seely didn’t stop working till it was done right.

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DealerRater May 14, 2019

I saw a vehicle at this dealership on Car Gurus. I sent an email to get more information and the salesman was very helpful. It is about a two hour drive from where I live but it was well worth it. Everyone at this dealership was very friendly. I wanted to get some additions to the vehicle that would take a few days so I was given a loaner vehicle to drive and when my vehicle was ready they offered to make the two hour drive and bring it to me. My sales guy Bob and Gary the finance manager ...

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DealerRater Apr 4, 2019

No back and forth haggling, no hidden extra cost. Scott and all of the employees at Sulphur Springs Dodge are very professional and true to their word. The best car buying experience I ever had.

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DealerRater Mar 22, 2019

Josh was very helpful! We really enjoyed having him help us with finding the perfect car! I recommend him to any buyer! He worked with our budget and got to go home in a brand car. He really loves what he does, and makes sure every customer leaves with a big smile! Thank you once again! We also recommend Marcia Strickland, she is a helpful hand in the process of this new Jeep. She as well worked as hard as she could to fit our budget, and she made it happen. We would not be with what we got if ...

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DealerRater Mar 21, 2019

Really wasn't expecting to actually buy a new vehicle (just bought a new one in August 2017! Turns out after looking... they had exactly what I wanted (2019 Jeep Grand Cherokee)! Put in a request for more information on Saturday after closing & by Monday (3/18/19) morning JOSH was texting (unlike most salesmen... he actually remembered us)! Unexpectedly... they gave us payoff on my Jeep Cherokee & at that point... it was game on! By 3/20/19... we drove off w/our 2019 Grand Cherokee! I couldn't have asked for a smoother transaction... painless even, didn't think we could have asked for a ...

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DealerRater Mar 2, 2019

My husband got in contact with salesman Lewis Harrison about a SUV, made the drive and was immediately welcomed, best place to get a vehicle!

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DealerRater Feb 26, 2019

The entire process was painless. Easy from start to finish! Highly recommend! My salesman was very knowledgeable, courteous, friendly and beyond professional. The dealership is clean and laid back. No high pressure sales at all!

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DealerRater Feb 24, 2019

We couldn't be more happy with our experience with this dealership and the people we were blessed enough to have help us. My dad researched for a couple of months to find my mom a new vehicle and he happened upon a very nice truck here. He got in contact with Mr. Scott Clement and struck a deal over the phone. My mother and I drove about 4 hours to see the truck and make sure it was a good fit for mom before we finished the deal. Scott was amazing through the whole process. He was so helpful and ...

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DealerRater Feb 18, 2019

The sales representative,Josh Hernandez, went above and beyond in helping us purchase a new car. We gave him a price range and what we had in mind.When we got there he had a couple of cars picked out, which we loved both and went home with one. He explained the whole process in detail kept his word on the price range and made it a fun experience. He went over all the bells and whistles before driving the car home. EVERYONE there was so much fun. The vibes and atmosphere is so positive and laid back. EVERYONE greets ...

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DealerRater Feb 17, 2019

Needing to replace our 2005 Dodge Ram 2500, I contacted my Son in-law Chris, a journeyman technician at Sulphur Springs Dodge, in Sulphur Springs Texas. Due to their very impressive inventory, sales person Josh Hernandez contacted me immediately with a recommendation perfect for our needs. Making the trip from Denton, we found the truck to be exactly as represented. Josh put the deal together for us in painless and professional fashion. Finance Manager Gary Gilbert arranged fantastic financing on the spot. If your looking to purchase a vehicle avoiding usual high pressure sales and normally painful financing processes this is the place ...

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DealerRater Jan 22, 2019

Last year I worked with the sales staff in purchasing my 2011 Camaro. The service I received from this dealership was outstanding. We had some time before we could close the deal. Once I received the funds I sent them the information, next day my Camero was in my driveway delivered to me here in Southern Louisiana. Gary Gilbert was my Sales rep (he is the Finance Guru now) and Miss Halee was my initial contact person. My experience with this crew has been so great I am planning on another purchase this next month.

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DealerRater Jan 9, 2019

Jeff Shelton, General Manager good business ,Jeff takes care of his dealership and is proud of it, good overall friendly staff Natalie and Chris were very friendly also, you go guys

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DealerRater Dec 29, 2018

Cole, Shane, Marcia and Sarah did a great job selling me my first new truck. Helped a ton on fiancing and great service. I will defiantly be back on my next one. Thanks.

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DealerRater Dec 4, 2018

We went to a dealership before going to SS Dodge. We walked within 5 minutes cause didn’t get good vibe from other dealership. So we came to SS Dodge and Josh Hernandez was our salesman. Instantly got a good vibe from him. Not pushy just very good personality. Would recommend Josh Hernandez to be your salesman if you go to SS Dodge

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DealerRater Nov 29, 2018

Lewis was very good to work with. He was cooperative in the payment options and eager to make a deal while also being patient in the process. Overall, I would certainly deal with him again. Also, Marcia in financing was very helpful and understanding in the entire process. Very stern on their prices and not willing to come off of them. Wish I could have got a little off, but over all paid a good price for the vehicle purchased. Great dealership and great people.

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DealerRater Nov 20, 2018

Thank you Cole, for being an outstanding example of a great and honest car salesman! But more than that, for your continued work to get us what we wanted! We were blessed by Sulphur Springs twice in a row! We are grateful

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DealerRater Nov 15, 2018

I have been car shopping several weeks. I have been watching prices at several dealerships and when you go in to these dealer ships they try to give you the run around. I was very impressed with Sulphur springs dodge. Yes I knew what I wanted before I walked in but they didn't add any extra costs to my price I found listed on their one of their vehicles. I was in and out within 2 hours. I will be back to buy other vehicles when I need them. if you are looking for a vehicle go see Zach. promise ...

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DealerRater Nov 14, 2018

Josh Hernandez and the Sulphur Springs team were great. All were very friendly and professional. I would recommend them to anyone looking to purchase their next vehicle whether new or used.

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DealerRater Nov 10, 2018

Wonderful staff, easy, smooth process...Scott C was a wonderful salesman..Gary made the financial part easy, fun, and personable..Natalie always called or sent me a text checking on me..

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DealerRater Oct 24, 2018

Cole Newsom was awesome !!! They worked very hard and got use exactly what we were looking for. Thank You very much Cole and everyone else at Sulphur Springs Chrysler Dodge Jeep Ram

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DealerRater Oct 23, 2018

Initial contact w/Natalie, she was a very energetic, and a positive first contact when I called the dealership to see if the vehicle was available. She transitioned me off to Josh in Sales, who then took the ball and ran with it. Josh went the extra mile to allow me to put the Jeep on a lift to inspect a concern I had regarding a weld issue some of the 2018 Wranglers had. After sharing my needs/wants with the management, we came to an agreement resulting in the purchase of the vehicle. Overall I had a pleasant experience with ...

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DealerRater Oct 23, 2018

Cole was a straight shooter and friendly. He found the truck I wanted and even worked up two different deals for me to make the best decision for my need. Thank you Cole!

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DealerRater Oct 13, 2018

A+! By far this was the easiest purchase and smoothest transaction I have ever had! Highly recommend Sulphur Springs Dodge! Thank you Cole and Gary!

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DealerRater Oct 10, 2018

Jeff Shelton runs a smooth ship up there! We have purchased many vehicles here and have no plans to change that. His addition of Cole to his great staff made it even easier. Honest, reliable and helpful...3 traits not always easy to find when dealing with car dealerships...this one is the exception! Service was also easy to deal with when needed. Give them a try!

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DealerRater Oct 10, 2018

Cole was so helpful during the whole buying process! As first time truck buyers Cole made the whole experience a breeze! He answered ever question we had with confidence and made us feel very comfortable buying with sulpher springs dodge! 10 out of 10 would most definitely recommend coming here to purchase your next vehicle! Ask for Cole!

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DealerRater Oct 6, 2018

Cole Newsom was an amazing salesman and helped in every way possible I am extremely satisfied with my experience with Sulphur Springs Dodge. I would recommend them to anyone !!

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DealerRater Oct 5, 2018

Sales staff and everyone else was extremely nice and helpful. I feel I was treated fairly and with courtesy and respect. Highly recommend this dealership.

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DealerRater Oct 5, 2018

I went to Sulphur Springs Chrysler Dodge Jeep RAM one evening after work after finding a great deal advertised online on a RAM 1500. What followed was an exceptionally easy vehicle buying experience. Originally, I was particularly interested in a truck that I came to find out was no longer available to purchase. They found a similar truck at a nearby dealership and brought it in, gave me a square deal on my trade, and helped immensely with the financing (even taking care of the details while I was at work!). Kudos to Cole, Gary, and Jeff for going above and ...

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DealerRater Oct 5, 2018

Sarah was super helpful sending me information about the Jeep I was interested in and had it ready for me to test drive when I came in, Cole was a great salesman and answered all of my questions throughouly, Gary processed my finance paperwork quickly! Everyone was so friendly, absolutely recommend Sulphur Springs Chrysler Dodge Jeep Ram’s entire team!!! Thank you!!!!

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DealerRater Sep 30, 2018

Definitely an easy process! Nice people with fast service. Cole was great to work with and I would recommend him to all of my friends and family.

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DealerRater Sep 29, 2018

Cole was recommended to us and was the best decision ever! He helped us from the very first day of contacting him! He helped us with getting the best deal for our Jeep Grand Cherokee. He was very understanding, honest, and has a compassion for what he does! He went above and beyond for my husband and I! Then we met up with Gary who handled all the finances and he was just as fabulous!!! Thank you guys for a wonderful experience at your dealership!

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DealerRater Sep 22, 2018

After a very stressful day of car searching they made it a breeze. I highly recommend cole newsom, and I’m in love with my new Jeep Grand Cherokee!

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DealerRater Sep 22, 2018

We were able to go right it and test drive the car I had found online. The staff and service were phenomenal and I would recommend that everyone buy a car from this wonderful delearship.

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DealerRater Sep 13, 2018

We have purchased probably 5-7 vehicles off of Cole over the years. There is a reason we keep using him. He is straight forward honest guy. Will do what he can to get you the best deal. So if you don’t have someone you are using yet tell them you want Cole. I wouldn’t use anyone else!

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DealerRater Sep 11, 2018

Melissa did great finding the truck I needed. Friendly service, worked super hard and late to find what I needed. Will send her future business.

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DealerRater Sep 11, 2018

This dealership crew knows how to go the extra mile, even to Mississippi to pick up our truck in the bad weather! The customer service we received was simply unbelievable! We had dealt with a different dealership which was horrible then coming here made us hopeful again. Cole Newsome went above and beyond and we're very grateful. We're absolutely in love with our new truck!

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DealerRater Sep 11, 2018

Thanks to my sales guy Lewis Harrison, the manager Jeff Shelton, service Chris Pearsall and quick and easy financing, Mr. Gilbert.. I am loving my new 3500. These guys really helped make my truck buying experience at Sulphur Springs Dodge awesome! Love my new truck! Thanks for turning it around & going above and beyond to make things right. I greatly appreciate it.

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DealerRater Sep 10, 2018

Set my eye on the truck I wanted have had the same salesman on my last 2 trucks and he always meets my expectations . In and out overall great experience with the dealership will definitely be a returning customer.

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DealerRater Sep 9, 2018

Super easy experience. By far the fastest car purchase I have ever had. From sales to finance, even the service guy were very nice and friendly.

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DealerRater Sep 9, 2018

I had a great experience buying from Cole and this dealer. No haggle price they priced the car to sell! Great service they even dropped off my rental for me so I could take the new car home. The only thing I would have done different is shop for a car rate with a local Credit Union first.

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DealerRater Sep 7, 2018

I researched before I went and knew exactly what I wanted. This was the quickest experience I have had buying a car. The staff was super helpful on answering my questions. I will definitely buy a car from them again.

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DealerRater Aug 25, 2018

Josh worked his butt off to meet what I said I could afford. Definitely will be buying another car from here in a few years and if you’re on the market looking for a car this is the place to go!

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DealerRater Aug 17, 2018

This was the very best service I have experienced at any dealership! Everyone was great! Even the quality of the vehicle I purchased was over the top! Definitely will be referring friends.

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DealerRater Aug 10, 2018

Lewis was excellent to work with. He was to the point and very trustful. The finance director Shane had everything ready the day I went up there. Marcia was very helpful in explaining every detail of the transaction. The whole process swas about 45 minutes. Great experience.

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DealerRater Aug 4, 2018

This was the best experience buying a car that we have ever had. Everyone helped us find the vehicle that we wanted and made sure we drove away with it. I highly recommend this dealership you will not be disappointed. Not to mention how friendly the staff is.

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DealerRater Jul 28, 2018

Great people hands down... wouldn't go anywhere else for a vehicle... I love how friendly they were... made me feel right at home... so thank you so much

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DealerRater Jul 25, 2018

Went in looking at a specific used car we saw online and ended up driving 4 others and flip flopped for 3 hours about what we wanted. In the end Mom got what she needed/wanted at the price I wanted. Thanks Josh.

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DealerRater Jul 19, 2018

We were extremely happy with our previous purchase, we decided to visit Josh a second time! He knows his vehicles and accommodated our wants and needs. I’m sure we will be back in the future!

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DealerRater Jul 17, 2018

Lewis helped us find the right fit for our family!! Gary helped to get us into the car within our price range!! We will definitely recommend to anyone looking!!

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DealerRater Jul 17, 2018

Extremely friendly staff, Josh’s was our salesman, and was absolutely amazing! When we arrived he had everything ready. When we changed our mind on the vehicle we thought we wanted, Josh gave us a better option! Very happy, extremely pleased.

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DealerRater Jul 11, 2018

Melissa picked me up in this new truck ,mine wS dead in the water . We just talked and she showed me gestures she liked I could relate to her because we both are into horses . She had me sold in less than 5 minutes.

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DealerRater Jul 10, 2018

After having a less than pleasurable experience at my local dealerships, I found and contacted Josh Hernandez at SS Dodge. This dealership is located 3 1/2 hours away and was the closest dealer that had the vehicle with the options I wanted. I called and requested that we have the deal completed before I drive that distance to purchase the vehicle. Josh was able to evaluate my trade with pictures and other vehicle information as well as getting a rebate that was not listed on the dealers website. Within an hour we had set numbers and I headed out on a road ...

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DealerRater Jul 5, 2018

Lewis did an excellent job helping me out. I would recommend this dealership to anyone. Got me on my way in no time and very friendly.

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DealerRater Jul 3, 2018

We went in looking for a car that worked as it should. Three test drives later and we walk out with a brand new car.

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DealerRater Jun 25, 2018

AS DIFFICULT AS CAR BUYING USUALLY IS, I HAD A GOOD EXPERIENCE, SELLS AND FINANCE STAFF WAS PROFESSIONAL AND THE PROCESS DID NOT TAKE AS LONG AS I WOULD HAVE IMAGINED OR HAVE SEEN IN THE PAST. THOUGH I WOULD HAVE LIKED TO HAVE SPENT LESS MONEY LIKE EVERYONE I'M SURE WOULD, I GOT A FAIR TRADE IN VALUE FOR MY VEHICLE AND MY FIRST BRAND NEW VEHICLE WAS BOUGHT AT A PRICE I COULD HAVE ONLY DREAMED OF AS I INITIALLY WENT TO LOOK AT AN OLDER MODEL VEHICLE AND NOT A BRAND NEW ONE. I DID NOT ...

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DealerRater Jun 24, 2018

Josh got me into the vehicle I wanted quick and easy. The team was flexible as I didn’t have some of the required documentation on hand. I came in pre approved with a lower rate compared to what Chrysler Finance offered. After deciding to go with my pre approved offer, the price increased. I lost out on finance contengient rebates. Overall, I had a pleasant experience.

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DealerRater Jun 24, 2018

In all my years of buying cars and working with different dealerships Sulphur springs dodge was the best one. I started searching for good used car that would fit into my budget. I came across the car i wanted and went for it. Josh hernandez kept in touch with me and worked hard to get me the best deal for my budget. On arrival Josh came right out and let me test drive the car while doing that he showed me all the nice features and made sure i was comfortable with the vehicle. We went inside finalized the paperwork ...

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DealerRater Jun 23, 2018

I got an amazing truck for a great price! Josh was very helpful and made everything go smoothly. I'm very happy with it and the service.

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DealerRater Jun 22, 2018

After much prayer, finally searching and narrowing down my choices to two, God showed favor in us being able to afford a newer, more family friendly vehicle. Thank you, Josh and Haylee in sales at Sulphur Springs Dodge for making our purchase go so smoothly. It was truly easy! God is good and always provides on His timing! Finally got me a Jeep!

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DealerRater Jun 21, 2018

Josh did everything he could to make me a deal on the new Jeep Wrangler I wanted, and I couldn’t turn it down. Very friendly and helpful. these guys really put effort in to making you feel comfortable during your whole buying experience, even while bringing along your 5 year old!!!

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DealerRater Jun 17, 2018

This was an awesome buying experience. I have purchased a number of vehicles in my lifetime. Not all were pleasant experiences. However, Sulphur Springs Dodge made sure that I left happy. They found a way to get me the deal that I wanted. The salesman, Josh Hernandez was great to deal with and he did a great job in getting me what I wanted. Great job Josh! Also was able to work with Jeff Shelton and he was the one who made it all happen. Thanks Jeff.

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DealerRater Jun 15, 2018

The sale was a great experience! The staff are really humble people, very helpful, and made it fast and easy for us. We love our new SUV!

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DealerRater Jun 15, 2018

Told them what i was looking for and went and got it when it wasn't on lot yet. Overall good solid experience. Will refer to Someone looking for vehicle.

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DealerRater Jun 7, 2018

I drove 3 hours to this dealership and honestly didn’t know what to expect. This dealership was unlike any that I had ever dealt with. Not pushy and very easy to deal with. Once I found the truck I wanted Melissa and Marcia made the process enjoyable and quick. I would highly recommend this dealership to others!!!

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DealerRater Jun 4, 2018

I’ve been wanting a new car for almost two years, I’ve been to several other dealerships and left angry with all the run around and games. I was referred to this dealership by a friend, I spoke to Sarah Smith in internet sales and Bob Boykin in sales. My experience was PHENOMENAL!!! Bob was professional and kind, no gimmicks or games, and straight forward. I bought a new car and the whole process was just a few hours, not an entire day like normal places. I will refer him all day and definitely go to him in the ...

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DealerRater Jun 4, 2018

I have not bought a new car since 2006. Even though my credit was not perfect they worked hard to get me into the vehicle that I wanted. Natalie was AWESOMWE to deal with by getting the ball rolling. She worked hard to get me in the vehicle I really wanted. Josh is absolutely AMAZING!!!! He took the time to show me multiple features on the vehicle. He even showed me how to hook my phone up and all of the great features I was able to use from my phone! I would recommend this amazing group to anyone looking to ...

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DealerRater May 31, 2018

Josh Hernandez and Lewis Harrison are outstanding salesmen. They are extremely informative and truly put the customer first! I’m grateful for all of their help in my car buying experience! I highly recommend this dealership!

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DealerRater May 28, 2018

It usually takes almost a whole day to get through the process of buying a vehicle cause believe me I’ve bought plenty of vehicles within the past years ... I was literally there for no more than 3 hours

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DealerRater May 27, 2018

Lewis was awesome. Very friendly great customer service. Worked very hard to get me a deal Also Marcia was great and very fast and friendly.

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